The 2026 GP Patient Survey results are in! We are pleased that once again, the results for Gloucestershire show high overall levels of patient satisfaction with GP practices at 81% – well above the national average of 77%. 86% of patients rated the overall experience of Weston House Practice as good.
We are particularly proud of the results relating to our patients’ experience at their last appointment:
100% of patients felt the healthcare professional was good at listening to their needs
98% felt the healthcare professional had all the information they needed about the patient
97% of patients felt the healthcare professional was good at treating the patient with care and concern
98% felt the patient was involved as much as they wanted to be in decisions about their care and treatment
98% said they had confidence and trust in the healthcare professional they saw or spoke to
We also received some very positive feedback about accessing and contacting the Practice:
94% knew what the next step would be within two days of contacting us
90% knew what the next step would be after contacting us
89% found our reception and administrative team helpful
81% reported a good overall experience of contacting the Practice
69% reported a good overall experience of contacting the Practice by phone
64% found it easy to contact the Practice using our website
349 surveys were sent out to our patients, 119 were returned, giving a 34% completion rate.
Thank you to everyone who completed the survey. Your feedback is incredibly valuable to us and helps us recognise what we are doing well, while continuing to identify where we can improve.
A huge thank you also goes to our entire Weston House Practice team – clinical, reception, administrative and support staff – whose hard work and commitment to our patients is reflected in these results. 
The full 2026 GP Patient Survey results can be found at: www.gp-patient.co.uk.