Be Patient, Be Kind, Be Safe

Be Patient, Be Kind, Be Safe

Please do not come in to either Portland Practice or Hatherley Surgery unless you have a pre-booked appointment. This is for your safety, the safety of the staff, and the patients who have appointments.

If you do not have an appointment you will be told to go home and use eConsult. eConsult can be accessed via this website, please use the green eConsult button.

Please use eConsult for any enquiry or to book an appointment. Alternatively please call us on 01242 215020 if you are unable to access eConsult.

Please be aware that due to the pandemic our call wait times are longer than normal, the reception teams are aware of this and we are working hard to answer all calls as fast as possible.

If you do have an urgent medical query you should telephone the surgery on 01242 215020 or contact the out of hours on 111.

In an emergency please contact 999.

Please wear a mask if entering either surgery.

Please help us to help you.

Portland Practice and Hatherley Surgery